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Think Like an Architect: Putting the 'Experience' Into "Employee Experience"

Think Like an Architect: Putting the 'Experience' Into "Employee Experience"

The best employee programs create an experience, and experiences, like amazing buildings, don’t just happen—they must be masterfully architected. Hear how her team at Charles Schwab leverages an architectural approach to create employee experiences that connect to hearts and minds, accelerate growth, drive engagement, and maximize potential and business results. Some of the best feats of architecture are identified today as cultural touchstones, masterpieces of design. Angela will showcase lessons of architecture and apply them to the world of talent, helping you to understand why thinking holistically and purposefully about building experiences along the employee lifecycle leads to your own masterpieces. Angela Heyroth, Managing Director, Employee Experience at Charles Schwab, presents on: 

  • How to design a great employee development experience that engages across the employee lifecycle
  • Who to consider aligning with and best practices for connecting core partners across the firm
  • What strengths and competencies are needed in professionals who build complex employee programs



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